We have been offering a specialist Letting & Property Management service to Landlords and Tenants since 1996. We are located in the centre of Forest Row but cover all surrounding areas including East Grinstead, Crawley and surrounding villages.

We offer a friendly yet professional service and have a dedicated team specialising in residential lettings that are here to help.

Ashdown Lettings is located opposite the Forest Row Community Centre offering ample free parking. We are open 6 days a week from 9.00 am to 5.30pm Mondays to Fridays and Saturdays 10.00 am to 3.00pm.

Ashdown Lettings is a member of the NALS nationwide letting scheme – more information can be obtained by calling NALs on 01242 581712, emailing info@nalscheme.co.uk or visiting the NALS website www.nalscheme.co.uk

NALS (The National Approved Letting Scheme) ensures that agents comply with defined service standards and has in place a customer complaints procedure offering independent redress through The Property Ombudsman’s scheme, Professional Indemnity Insurance, Client Money Protection cover and we are a registered SafeAgent

We offer the choice to 2 schemes in connection with Tenancy  Deposit Protection , the first being the Insured Scheme where the deposit is held by Ashdown Lettings and protected with My Deposits the second being the Government Custodial Scheme, The Deposit Protection Service.  More information can be found at  www.mydeposits.co.uk or  www.depositprotection.com

Ashdown Lettings is also a member of the Property Ombudsman scheme – set up to cater for the needs of vulnerable consumers. These obligations are set out in the Codes of Practice and the Membership Obligations documents.

IN-HOUSE COMPLAINTS PROCEDURE

We are committed to providing a professional service to all our clients and customers.  When something goes wrong, we need you to tell us about it.  This will help us to improve our standards.